Refund Policy
What is your return policy?
All sales are final.
Can I exchange for a different item?
We do not currently offer direct merchandise exchanges.
I received a damaged, defective or incorrect item, what do I do?
If you've received an order containing a damaged, defective, or incorrect item due to our mistake, please contact us as soon as possible with your order number and a photo of the issue — we'll make it right. We will replace or refund your item at no cost to you.
Hello Bluebird is not responsible for any packages that are lost or damaged by the shipping carrier once the package has left our warehouse.
